>> Airport Services Duty Officer – Dubai
The successful candidate will have the following qualifications and skills:
• Relevant College or University qualification
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Ability to perform duties under pressure whilst maintaining the highest levels of customer service standards
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy
• Excellent customer focus and service delivery
>> Senior Airport Services Agent – Dubai
The successful candidate will have:
• Trade or Vocational qualification
• Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline
• Excellent communication skills with fluency in English language
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
• DCS experience and knowledge of ticketing is an advantage
• Ability to manage mishandled baggage services, including service recovery situations with customers
• Ideally completed courses in Passenger Handling and Customer Services
• High level of computer literacy
• Excellent customer focus and service delivery
> Airport Services Duty Supervisor – Dubai
The successful candidate will have the following qualifications and skills:
• Relevant College or University qualification
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level.
• Excellent communication skills with fluency in English language.
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Ability to perform duties under pressure whilst maintaining the highest levels of customer service standards
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy
• Excellent customer focus and service delivery.
>> Airport Services Duty Supervisor – Abu Dhabi
The successful candidate will have the following qualifications and skills:
• Relevant College or University qualification
• Minimum 4 years of relevant experience in an airline or reputed Ground Handling Operations at supervisory level
• Excellent communication skills with fluency in English language
• Knowledge of Weight and Balance, Ramp handling and Dangerous Goods Regulations
• Ability to perform duties under pressure whilst maintaining the highest levels of customer service standards
• Good understanding of conditions of carriage, International Civil Aviation Safety and Security procedures
• Experience in areas such as Passenger Services, Baggage Services, Ground Operations, Dangerous Goods Regulations and ramp handling
• High level of computer literacy
• Excellent customer focus and service delivery.
>> Senior Airport Services Agent – Abu Dhabi
The successful candidate will have:
• Trade or Vocational qualification
• Minimum 3 years of job-related experience required with at least 1 year of relevant experience in Airport Operations of a leading airline.
• Excellent communication skills with fluency in English language.
• High energy and positive attitude are necessary to perform well in this very high pressured and demanding environment.
• DCS experience and knowledge of ticketing is an advantage for this job
• Ability to manage mishandled baggage services, including service recovery situations with customers
• Ideally completed courses in Passenger Handling and Customer Services
• High level of computer literacy
• Excellent customer focus and service delivery.