Corrections Policy
We publish quickly, and quick publishing produces mistakes. What matters is what happens next.
How to report an error
Email [email protected] with the article link and what you believe is wrong. You do not need to explain why it matters — we will check it either way. Include a source if you have one; it speeds things up considerably.
What we do
- We acknowledge every correction request within 24 hours.
- Errors of fact are corrected as soon as they are confirmed.
- Every corrected article carries a dated correction note explaining what changed. We do not silently edit a published article to fix a factual error.
- Where an error was significant enough to change the meaning of a story, the correction is published as its own note, not only as an edit to the article.
- Where a story was wrong at its foundation, it is withdrawn and replaced with a note explaining why — the URL stays live so anyone who read the original finds the retraction.
- Repeated or serious errors are reviewed internally so the cause is fixed, not just the article.
What does not get a note
Typographical fixes, broken links, formatting and image replacements that do not change meaning are made without a note.
Headlines and social posts
If a headline was wrong, the correction note says what the headline said. Where a story was pushed to our social channels or as a notification, we post the correction on the same channel.
Escalating
If you are not satisfied with how a correction was handled, the formal route is our grievance redressal process, which is bound by statutory timelines.
Related: Fact-checking policy · Editorial policy